Reservation Policy

• A 50% non-refundable deposit is required to secure your reservation.

• At least 14 days prior to your event you must declare the number of participants. This declaration of attendance is necessary to schedule staff and schedule the day’s events.

• If additional participants come than previously reserved, the invoice will be adjusted and the final payment can be made the day of the event.

• If you schedule an event within one week of the activity, the numbers are final and you will be charged for the reserved number plus any additional participants.

• You may reschedule your event up to 30 days prior your event with no penalty. Your deposit will be lost if you reschedule within 29 days of your event.  The reason you will lose your deposit is that we may end up with an empty day because we told other groups they could not come because you had it reserved.
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• Ropes course programs run rain or shine unless inclement weather (lightning, strong winds) become a safety concern. A light to moderate rain is seen as merely another challenge to overcome on the course, rather than a hindrance. Participants will be notified of cancellation or rescheduling. If CLAS Ropes cancels the reservation we will issue 100% refund. No refunds will be issued for no shows